Do you measure success?
“What does success look like?” It is a phrase used in many a project meeting, but what does that really mean? An organisation might be...
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Technology Enabled Cultural Change
understanding cultural shifts driven by advancements in technology
Technology Enabled Cultural Change is a fascinating world, it brings together developments in technology with other areas like changes in management styles, business transformations and new ways of working. Here, I share my thoughts, ideas and insights to prompt discussion.
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Teams Road Trip
I’m currently sat in the airport before heading over to New York and Boston to have a series of workshops with clients about intelligent...
“… and it wasn’t a compromised way of working”
I’ve been using the Lync and SfB mobile clients for many years now, and they have been ok, a bit ‘meh’ in places and they normally will...
Skype for Business sucks! (well not really)
Alright, I lied, it does not suck, it is a great tool that has helped businesses change their ways of working, to become more flexible...
What is Office 365 exactly? Or ‘Ooh Look – Teams!’
I recently had a scoping call with a client, the conversation went something along the lines of this: Client: I want to go Office 365 Me:...
Cloud PBX is nearly a year old…
When Cloud PBX was launched nearly a year ago, the reaction was mixed. Some moved quickly to rubbish the development, some waited...
Writing a Skype for Business RFP – Read this first!
Writing a Request for Proposal (RFP) may scare most people off, and initially sounds like a headache, especially for a technology...
Moving Skype for Business voice to the Cloud
We do a lot with Enterprise Voice in Skype for Business across Office 365, On Premise and Hybrid. Without Enterprise Voice, the...
Top trends for businesses to watch for in UC
There are a number of trends emerging that all businesses need to be aware of and to actively start addressing to avoid being caught out....
Unified Communications isn’t that unified is it?
I know I have a propensity to grumble but this one has been on my list for a while and I feel it is properly justified. Something about...
“Tablets in 70% of schools?” Really?
The BBC has posted a news article today stating that “tablets are in 70% of schools” – it is based on a report from an organisation...
Video Compliance
As we move further in to the change in communications we need to keep an eye on legal perspectives and risk. Email compliance has been...
The next uncontrollable nuisance?
There are ways of using Unified Communications tools properly. Email has become an unstructured and confusing tool for business, why?...
Reimagining Communication in Education
I attended a Microsoft event recently where I gave a talk on reimagining communication in education. It is an interesting topic that will...
Are you losing your voice?
Sometimes I think too much about what is happening in the world of Unified Communications and communications in general. This may be one...
Pens???
It occurred to me today that pens will become obsolete. Any predictions about when pens will cease to be manufactured? My guess is...
The Cheese of Communication
To those Managers, C-grades and Directors out there who have read the great book “Who moved my cheese?” The cheese of communication has...
Communication will save the world…
Organisations generally don’t understand the magnitude of the impact of changing communications. Changing communications goes far beyond...
Dad… What’s dial tone?
That is the question I got from my boy recently when he overheard a work conversation. He is too young at the moment to understand what...
IT is not about the tech
IT is not just about technology in the same way gardening is not just about the spade. So many people get hung up on the technology and...
